• Vanquis Bank Chatham

    Project: Compass South Office Refurbishment

    Client: Vanquis Bank

    Role: Principal Design & Build Contractor

    Polar Air was appointed as the Principal Design & Build Contractor by Portal Ltd, to carry out the refurbishment of a 34,000 sq.ft office building

    Scope of works:-

    • Raised access floor
    • Suspended ceilings
    • Partitioning
    • Flooring/Decoration/Window Blinds
    • Washrooms/Breakout Areas
    • Daikin Air conditioning & Ventilation
    • FM200, Fire Suppression, Vesda & Water Leak Detection
    • Small power, LED lighting, CAT6 Data, Fire Alarm, Access Control
    • CCTV, Intruder Alarm
    • 500Kva Generator & 160kva UPS



    Vanquis Bank have used Polar Air as the main contractors on recent two projects. One was in 2016 which was the complete refurbishment of a newly acquired site for a 400 seat call centre with a new staff café. The works entailed a complete fit out with air conditioning upgrade and new furniture throughout.


    The other project was more recent and was completed in December 2017. This was a refresh of the décor of an existing but very tired looking 450 seat call centre over 2 floors, plus an upgrade of the existing café with a brand new functional kitchen.


    Both projects were efficiently managed and on time. Whilst budgets were adhered to, any additional costs were always outlined as optional every step of the way. Regular project meetings with Polar Air attendance provided us with up to date progress on the project highlighting any issues and offering suitable remedies.


    The Polar Air team of workers were always polite and professional whilst on site and considerate when working during our long office hours to minimise disruption to our staff.


    We would be happy to use Polar Air for future projects and have no hesitation in recommending their services to other companies.

    Ameera, Facilities Head Office and Project Manager, Vanquis Bank